How to Calm an Angry Person in 90 Seconds or Less – Guest Douglas Noll - Episode #172

When you get into a heated argument with your spouse, friend or co-worker what should you do? Maybe you’ve run into a confrontation on Facebook, a conflict with co-worker, or you have a disagreement with your teenager, how do you handle it? Douglas E. Noel, my guest today, can show us how to diffuse conflicts quickly by de-escalating anger in 90 seconds. He is an award-winning author of three books, a teacher, speaker, and a trainer. His fourth book De-Escalate: How to Calm an Angry Person in 90 Seconds or Less is published by Beyond Words/Simon & Schuster. He was a successful trial lawyer for 22 years before leaving the practice of law to dedicate his life to constructive solutions to human conflict. I found his book to be fascinating and it happens to be on a topic that seems to be one everyone’s minds these days, which is disagreement. Every day I turn on the TV and there’s some statement, some position, some tweet that creates lots of conflict.

About Doug Noll – Douglas E. Noel is a lawyer turned peacemaker. He is a full time internationally recognized mediator, specializing in difficult, complex, and intractable conflicts. He is a Fellow of the International Academy of Mediators, on the American Arbitration Association panel of mediators and arbitrators, and is certified under international standards established by the International Mediation Institute. He is the author of the award-winning book Elusive Peace: How Modern Diplomatic Strategies Could Better Resolve World Conflicts published by Prometheus Books. Doug has been listed as one of the Best Lawyers in America since 2005 by US NEWS & World Report, and was California Lawyer Magazine Attorney of the Year in 2012 and is a Purpose Prize Fellow.

About Lisa K. – Lisa K., PhD, is a teacher, author and speaker specializing in intuition. Founder of Developing Your Intuition, and considered an intuition expert, Lisa has taught hundreds of people intuition development in workshops and seminars. Her public appearances reach people around the world through guest speaking, online media and her popular radio show, “Between Heaven and Earth” on everyday spirituality.  Learn more about Lisa K. and receive a free Intuition eBook at: